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Title
Text copied to clipboard!Medical Administrative Assistant
Description
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We are looking for a detail-oriented and organized Medical Administrative Assistant to join our healthcare team. In this role, you will be responsible for ensuring the smooth operation of front-office activities in a medical setting. You will serve as the first point of contact for patients, manage scheduling, maintain medical records, and support healthcare professionals with administrative tasks.
The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to multitask in a fast-paced environment. You will be expected to handle sensitive information with confidentiality and professionalism, while providing a welcoming and efficient experience for patients and visitors.
Your daily responsibilities will include greeting patients, answering phone calls, scheduling appointments, verifying insurance information, and maintaining accurate patient records. You will also assist with billing and coding procedures, prepare reports, and coordinate with other departments to ensure seamless patient care.
To succeed in this role, you should be proficient in office software and electronic health record (EHR) systems, possess strong organizational skills, and demonstrate a commitment to providing high-quality administrative support in a healthcare environment. Prior experience in a medical office or similar setting is highly desirable.
This position offers the opportunity to be an integral part of a dedicated healthcare team, contributing to the overall efficiency and effectiveness of patient services. If you are passionate about healthcare and enjoy administrative work, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Greet and check in patients upon arrival
- Schedule and confirm patient appointments
- Answer phone calls and respond to inquiries
- Verify patient insurance and collect co-pays
- Maintain and update patient medical records
- Assist with medical billing and coding
- Prepare reports and documentation as needed
- Coordinate communication between departments
- Ensure compliance with healthcare regulations
- Order and manage office supplies inventory
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Previous experience in a medical office setting
- Knowledge of medical terminology and procedures
- Proficiency in electronic health record (EHR) systems
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Familiarity with medical billing and insurance processes
- Customer service-oriented attitude
- Basic proficiency in Microsoft Office Suite
Potential interview questions
Text copied to clipboard!- Do you have experience working in a medical office?
- Are you familiar with electronic health record (EHR) systems?
- Can you describe your experience with medical billing and coding?
- How do you handle confidential patient information?
- What strategies do you use to manage multiple tasks?
- Are you comfortable interacting with patients and healthcare staff?
- Do you have knowledge of medical terminology?
- Have you worked with insurance verification before?
- What office software are you proficient in?
- Why are you interested in this role?
